CONSUMER PERSONAL INFORMATION PROTECTION POLICY

Thank you for visiting the website operated by G7Chem COMPANY. We respect and commit to keeping your private information confidential. Please read the Consumer Personal Information Protection Policy below to better understand the commitments we make to respect and protect the rights of visitors.
Protecting consumers’ personal information and building your trust is very important to us. Therefore, we will use your name and other information related to you in accordance with the content of this policy. We only collect necessary information related to sales transactions.

POLICY ON PROTECTING CONSUMER’S PERSONAL INFORMATION

The Consumer or Customer will be required to fill out all information according to the form information fields available on the Website www. such as: Full name, address (home or office), address email (company or personal), phone number (mobile, home or office), credit card details (which is credit card type and number, CVC code, expiration date, cardholder name) and to the extent possible, preferences… This information is required to place and complete your online order (including sending order confirmation emails to you).

About cookies and web beacons: Cookies are data folders that are stored temporarily or permanently on the Customer’s computer hard drive. Cookies are used to verify, retrieve (protect your status) and maintain specific information about the use and users of the Website viinriic-niche.com, such as website preferences or basket information. their electronics. Cookie folders may also be placed by advertising service companies with signed contracts with G7Chem COMPANY on the Customer’s computer for the above purposes and data collected by cookies. This is completely anonymous. If you do not agree, you can delete all cookies already on your computer’s hard drive by searching for folders with “cookies” in their names and deleting them. In the future, Customers may edit their browser preferences so that (future) cookies are blocked; Please note that: If you do so, you may not be able to fully use the features of the website. For more information about (how to use and not receive) cookies, please visit the website www.allaboutcookies.org.

Web beacons: These are small strands of software code that represent graphic image requirements on a website or email. It may or may not have a visible graphic image associated with the web beacon, and typically the image is designed to blend into the background of a web page or email. Web beacons may be used for purposes such as: reporting site traffic, visitor numbers, advertising testing and reporting, and personalization. Web beacons used by G7Chem COMPANY only collect anonymous data.

1. PURPOSE OF COLLECTING CONSUMER PERSONAL INFORMATION

Providing services to Customers and managing and using personal information of Consumers for the purpose of managing the Consumer database and promptly handling arising situations (if any).

2. SCOPE OF USE OF PERSONAL INFORMATION

Website uses information provided by Consumers to:

• Providing services to Consumers;
• Send notices about information exchange activities between Consumers and G7Chem COMPANY;
• Prevent activities of destroying or appropriating Consumers’ user accounts or impersonating Consumers;
• Communicate and resolve complaints with Consumers;
• Confirm and exchange information about Consumer transactions at G7Chem COMPANY;
• In case of request from a competent state management agency.

3. PERSONAL INFORMATION STORAGE PERIOD

There is no deadline except in cases where the Consumer submits a cancellation request to the Board of Directors or the Company dissolves or goes bankrupt.

4. PERSONS OR ORGANIZATIONS THAT MAY HAVE ACCESS TO CONSUMER PERSONAL INFORMATION

Consumers agree that, in case of necessity, the following agencies/organizations/individuals have the right to access and collect their personal information, including:

• Management board.
• Marketing department of G7Chem COMPANY
• The complaining party can prove the Consumer’s violation
• At the request of a competent state agency

5. ADDRESS OF THE INFORMATION COLLECTION AND MANAGEMENT UNIT

G7Chem COMPANY

• Address: 15-A15 Dam Trau Area, Bach Dang Ward, Hai Ba Trung District, Hanoi City
• Phone: 0243 633 2120
• Email: info@g7chem.com

6. MEANS AND TOOLS FOR CONSUMERS TO ACCESS AND EDIT THEIR PERSONAL INFORMATION DATA

Consumers have the right to self-check, update, adjust or cancel their personal information by logging into Website and editing personal information or asking the Administration Board to do this.
Consumers have the right to submit a complaint about the disclosure of their personal information to a third party to the Management Board. When receiving these responses, G7Chem COMPANY will confirm the information, is responsible for answering the reason and instructing Consumers to restore and re-secure the information.

Forms of receiving consumer complaint information:
i) Via email: info@g7chem.com
ii) By phone: 0243 633 2120

7. COMMITMENT TO SECURITY OF CONSUMER’S PERSONAL INFORMATION

Consumers’ personal information on Website is committed to absolute confidentiality by the Management Board according to the personal information security policy posted on Website . The collection and use of each Consumer’s information is only carried out with the Consumer’s consent, unless otherwise prescribed by law and this regulation.

Do not use, transfer, provide or disclose to a third party the Consumer’s personal information without the Consumer’s consent, except for the cases specified in this regulation or other regulations. provisions of the law.

In case the information server is attacked by hackers leading to loss of personal data of Consumers, the Administration Board is responsible for notifying and working with authorities to investigate and handle promptly. At the same time, notify Consumers about the incident.

Absolutely secure all online transaction information of Consumers including digital accounting invoice information and documents at the level 1 secure central data area of ​​G7Chem COMPANY.

8. MECHANISM FOR RECEIVING AND RESOLVING COMPLAINTS RELATED TO CONSUMER INFORMATION

When discovering that their personal information is being used for the wrong purpose or scope, Consumers should send a complaint email to or call 0243 633 2120 to complain and provide relevant evidence. Report the case to the Board of Directors. The Management Board commits to respond immediately or at the latest within 24 (twenty-four) working hours from the time of receiving the complaint.